Privacy Policy

 Effective Date: 01/01/2026

At Breeze Heat & Air (“we,” “our,” or “us”), your privacy matters. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website at https://breezehvacr.com, submit any of our forms, or interact with our digital services. We are committed to transparency and responsible data practices.

We may collect different types of personal information depending on how you interact with our website and services, including:

• Full name
• Email address
• Phone number (mobile or landline)
• Residential or mailing address
• IP address and device details
• General or precise location data
• Service-related details (e.g., HVAC issue, property type, project notes)
• Communication preferences

This information helps us understand your needs and provide accurate, personalized service.

Information may be collected in several ways:

• When you submit a contact form or service request
• When you sign up for newsletters or updates
• When you use our live chat or chatbot tools
• Through cookies and tracking technologies while browsing our website
• When you interact with our ads or social media content
• Through analytics tools that monitor site performance and user behavior

These tools help us improve functionality, track engagement, and enhance your experience.

Your information may be used for purposes such as:

• Responding to questions and providing customer support
• Scheduling HVAC service calls or consultations
• Sending confirmations, reminders, and follow‑up messages
• Delivering promotions, newsletters, and marketing content
• Improving website performance and user experience
• Analyzing trends to optimize advertising and outreach
• Protecting site security and preventing fraudulent activity

Our goal is to use your data to provide reliable service and a smooth online experience.

We do not sell your personal information. However, we may share data with trusted third parties, including:

• Service providers assisting with scheduling, billing, or CRM operations
• Advertising platforms that help us run targeted campaigns (e.g., Google, Meta)
• Analytics partners that measure site traffic and performance
• Subcontractors or partners involved in fulfilling HVAC services
• Technology vendors who host or maintain our website

All partners are required to safeguard your information and use it only for business purposes.

Our website uses cookies and similar technologies to collect information such as:

• Performance metrics
• Page views, clicks, and navigation patterns
• Advertising interactions and preferences

These may come from third‑party platforms like Google Analytics, Meta, and Microsoft.

You have control over your information. You may:

• Unsubscribe from marketing emails using the link in each message
• Request access to, correction of, or deletion of your personal data
• Adjust browser settings to limit or block cookies
• Opt out of SMS/text messages at any time by replying STOP

Some choices may affect your browsing experience, but your privacy will always be respected.

Protecting your information is a priority. We use measures such as:

• Encryption for stored and transmitted data
• SSL/TLS technology for secure website traffic
• Access controls to limit employee data access
• Regular monitoring and updates to our systems

While no system is completely immune to threats, we take all reasonable steps to safeguard your data.

We retain personal information only as long as necessary for business, legal, or operational purposes. When data is no longer needed, it is securely deleted or anonymized.

Our services are intended for adults and homeowners. We do not knowingly collect information from children under 13.

Breeze Heat & Air operates exclusively within the United States. Our website and services are not intended for individuals outside the U.S., and we do not knowingly collect data from non‑U.S. residents.

If you have questions about this Privacy Policy or wish to make a data‑related request, please contact us:

Breeze Heat & Air  

info@breezehvacr.com

(479) 318-0107

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. When updates occur, we will revise the “Effective Date” above. We encourage you to review this policy regularly.

By using our website, you agree to the terms outlined in this Privacy Policy.