Terms & Conditions

Effective Date: 01/01/2026

By accessing or using the Breeze Heat & Air website (the “Site”), you agree to be bound by these Terms & Conditions as well as our Privacy Policy. These terms form a legally binding agreement between you and Breeze Heat & Air. If you do not agree with these terms in full, you must discontinue use of the Site immediately.

Breeze Heat & Air provides this Site for general informational purposes, customer engagement, lead generation, and marketing related to residential HVAC services. The Site allows users to:

• Submit contact forms to request service
• Request quotes or inspections
• Schedule appointments or service calls
• Access downloadable resources such as brochures or warranty information
• Subscribe to newsletters or email updates
• Use real‑time chat or AI‑assisted support
• Access a customer portal (planned for future release)

All features are intended to support your experience with Breeze Heat & Air. Use of these features must be lawful and consistent with these Terms.

By providing your phone number, you agree to receive informational messages (appointment reminders, service updates, etc.) from Breeze Heat & Air. Message and data rates may apply. Message frequency varies. You may unsubscribe at any time by replying STOP. Reply HELP for assistance or contact us through our website.

Users agree to behave responsibly while using the Site. The following activities are strictly prohibited:

• Using the Site or its content for commercial resale, redistribution, or data harvesting
• Uploading or submitting unlawful, threatening, defamatory, misleading, or inappropriate content
• Impersonating another person or misrepresenting your identity
• Attempting to disrupt, damage, or compromise the Site’s functionality or security
• Introducing viruses, malware, or malicious code
• Attempting to access data or areas of the Site not intended for you

Violations may result in restricted access, termination of use, and/or legal action.

All content on the Site—including logos, trademarks, text, images, graphics, videos, icons, and layout—is the exclusive property of Breeze Heat & Air or licensed third parties. These materials are protected by copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, republish, download, transmit, display, or distribute any content without written permission. Unauthorized use may result in legal consequences.

The Site may display customer testimonials, reviews, or ratings sourced from third‑party platforms such as Google. While we strive to present accurate and authentic feedback, Breeze Heat & Air does not guarantee the accuracy of third‑party content.

Future interactive features may allow users to submit comments or feedback. By submitting content, you grant Breeze Heat & Air a non‑exclusive, royalty‑free license to use, display, or promote that content. We reserve the right to moderate or remove user‑submitted content at our discretion.

The Site and all related content are provided on an “as‑is” and “as‑available” basis. Breeze Heat & Air makes no warranties, express or implied, regarding:

• Accuracy or completeness of information
• Uninterrupted or error‑free operation
• Protection from viruses, malware, or unauthorized access
• Fitness for a particular purpose or non‑infringement

All warranties are disclaimed to the fullest extent permitted by law.

Breeze Heat & Air and its affiliates shall not be liable for any direct, indirect, incidental, consequential, punitive, or special damages arising from:

• Use or inability to use the Site
• Third‑party conduct or content
• Unauthorized access to or alteration of your data
• Errors, interruptions, or delays in Site functionality

Use of the Site is at your own risk.

The Site may include links to external websites such as financing partners, social media platforms, or review sites. These links are provided for convenience only.

Breeze Heat & Air does not control and is not responsible for the content, privacy practices, or terms of any third‑party site. Accessing third‑party links is at your own risk.

As new features are introduced, users may be able to create accounts to access a secure customer portal. Account features may include viewing service history, managing appointments, and accessing documents.

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately if you suspect unauthorized access. We may suspend or terminate accounts for violations of these Terms or suspected fraudulent activity.

While the Site may be accessible from any location, Breeze Heat & Air provides HVAC services exclusively to customers in Northwest Arkansas and surrounding areas.

Use of the Site outside our service area does not imply eligibility for services. Nothing on the Site constitutes a solicitation to provide services in areas where we are not licensed or authorized to operate.

Program Name: Breeze Heat & Air SMS Alerts Description: With your consent, we send text messages related to HVAC services, including appointment updates, service reminders, and occasional promotions. Message frequency varies. Message and data rates may apply.

By providing your mobile number and opting in through our forms, texting a keyword, or requesting SMS updates, you agree to receive text messages from Breeze Heat & Air. Consent is not a condition of purchase.

Text STOP to unsubscribe. A confirmation message will be sent, and no further messages will be delivered unless you opt in again.

Text HELP, call us, or contact us through our website for assistance.

Frequency varies based on your service interactions.

Message and data rates may apply.

Carriers are not responsible for delayed or undelivered messages.

You must be 18 or older and have permission from the mobile account holder.

Your mobile number is used solely for SMS communications and related support. See our Privacy Policy for more details.

We may modify or discontinue the SMS program at any time. Material changes will update the effective date.

We may update or modify these Terms at any time without prior notice. When changes occur, the “Effective Date” will be updated. Continued use of the Site signifies acceptance of the updated Terms.

For questions about these Terms or to report concerns, contact us:

Breeze Heat & Air  

(479) 318-0107

info@breezehvacr.com

Contact form: https://breezehvacr.com/contact